Day Services Closure
Out of an abundance of caution for the individuals we serve, and to help reduce the risk of infection, we have made the difficult decision to suspend our current Day Program operations. WSA’s Day Services program will be closed from March 17th, 2020 until April 15, 2020; however, this date is subject to change pending how this pandemic evolves.
Residential Services Visiting
Visits from family and friends are an important part of the lives of our residents. At the same time, prevention of infection is perhaps the most important step we can take in protecting our residents, some of whom are extremely vulnerable to COVID-19. While fully appreciating the need to find balance between visitor restriction and ensuring continued quality of life for our residents, visitor restriction is one of the most important tools we have available. At this stage, the following guidance is in effect:
Effective today, we are restricting visitors to all residences to essential visitors only
We are asking that essential visitors are restricted to one or two persons at a time and that those visitors be immediate family or designated support persons only
This will reduce the risk of our residents being exposed to COVID-19
We ask you to also restrict visitation of children as children do not necessarily show symptoms of COVID-19
If you are ill with fever, cough, shortness of breath, fatigue or sore throat, please do not visit
If you have travelled outside Canada in the last 14 days, please do not visit
We are asking staff in our residences to:
Screen visitors at arrival. This is to identify anyone who:
a. Appears to be ill or reports fever, cough, shortness of breath, fatigue or sore throat;
b. Has travelled outside Canada in the last 14 days;
c. Is a close contact of someone with confirmed COVID-19; or
d. Is a close contact of someone who has recently developed fever, cough, shortness of breath, fatigue or sore throat
2. Identify to visitors that if any of the screening questions have a “yes” answer, they will not be allowed to visit
3. Ensure all visitors sign in. Sign-in sheets will be sent out to homes with instructions as soon as possible.
This is a rapidly evolving situation and we greatly appreciate your patience as we continue to update our best practices. Please don’t hesitate to contact your Supervisor or member of the Management Team should you have any questions.
Daily Conference Call
Beginning on Tuesday, March 17, we invite all family members, guardians and caregivers to join our CEO, Sue Gilchrist at 6 pm for a daily conference call to answer any questions you may have about the current pandemic and the impact on WSA.
Conference calls will be held Monday-Friday at 6 pm via the conference line below:
Dial in: 1 (888) 433-2192
To access the web portal go to http://conferencing.shawbusiness.ca
Participant code: 1096305
Thank you for your understanding in this matter and please let us know if there is any way we can support you and your family during this difficult time by contacting any member of our management team by visiting this page.
